Oasis

For somebody who grew up in the 80's and 90's do you think I'm going against my generation to say I think Oasis are a bit bland now!?

London Again

Before I moved to London I often heard people saying that London is the best place to be and that it's got everything you could ever want - now I've been here for over a year I can announce that I reckon that's cobblers! It does have probably thousands of theatres, galleries, fancy restaurants and other things to see or do! The main problem is that I don't want to do those kind of things, I'm not a fan of theatre, some art is very good but not all, I don't like snooty restaurants who charge a fortune just because of the chefs name or reputation! What I want is my own space, to be able to see the horizon now and then and the opportunity to be where other people aren't so I can spend time with Katie with just us an not shouty annoying tourists or general people walking by!

Job Swap

Why is it that in most companies the people who are meant to be Customer Service professionals in call centres are often rude and very impatient and the people who actually do the work are very pleasant and cheery? Yesterday the Titish Brelecom engineer was a really nice bloke and very efficient unlike the call centre person - maybe they should swap roles for a while!

Some Companies Do Things Well...

Over the last few days I've had cause to deal with two of what I would describe as being extremely well known. The first I was very pleased with were O2, I managed to crack the screen of my lovely iPhone and although it wasn't in anyway detrimental to the everyday working performance of the phone it was all I noticed everytime I picked it up! So after a phone call to some very nice, pleasant people at O2 on Friday - it is now Monday and I already have my replacement! I've already a huge fan of O2 anyway and from my experience there Customer Service has always been Mint!

The second company who I will not name but will say their name rhymes with Titish Brelecom have been rubbish! We seem to have a fault on our phone line which causes the line to crackle almost 10 seconds and has been known to make calls inaudible. It is also making our DSL drop out too! So after reporting the fault to them just after 12 on Saturday by 12 on Monday we still had no response Customer Service level at 0%. We even called them on Saturday to see what was happening and were told by some lying sniveling little runt that we would be called back that day! Did we get a call back - did we heckers like! So today after calling them and speaking to a nice pleasant lady we have an engineer coming out tomorrow - although the pleasant lady on the phone did make sure she told me about the excessively high charges they have if it proves not to be the phone line - it made me think twice about getting them to come out at all just in case. I hope it is the phone line! This isn't my first time dealing with a problem from this company but I would love to say it would be my last - lets have a look at alternatives shall we!!

So in summary for O2 - well done, Titish Brelecom - useless!